Return & Exchange Policy

Please read this policy carefully before placing your order.

At Melza Women, we follow a strict No Return, No Refund policy.

Once a product has been delivered, it cannot be returned or refunded under normal circumstances.

Exchange Policy (Only in Special Cases)

We offer exchange only in the following situations:

• Wrong item delivered

• Damaged or defective product received

To qualify for an exchange, you must:

• Provide a complete unboxing video (starting from opening the sealed package to clearly showing the product)

• The video must clearly show the issue (wrong, damaged, or defective item)

⚠️ Important: Without a proper unboxing video, we will not be able to process any exchange request.

For exchange requests or issues, please contact us at
support@melzawomen.com
www.melzawomen.com