TERMS AND CONDITIONS
OVERVIEW
This website is operated by Melza Women. Throughout the site, the terms “we”, “us”, and “our” refer to Melza Women.
By accessing our website or purchasing from us, you agree to comply with and be bound by the following Terms & Conditions.
BUISNESS INFORMATION
Melza Women
Convent Junction, Ernakulam, Kerala, India
1. Use of Website
By using our website, you agree:
- Not to use our products or services for any illegal or unauthorized purpose
- Not to violate any laws in your jurisdiction
- Not to copy, distribute, or misuse any content from our website
2. Products & Services
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products at any time
- We strive to display product colors and details accurately; however, slight variations may occur
3. Pricing & Payments
- All prices are listed in INR (₹) unless stated otherwise and may change without notice
- We reserve the right to refuse or cancel any order
- Payments must be completed before order processing
4. Order Acceptance & Cancellation
- We may cancel or refuse any order due to availability, pricing errors, or suspicious activity
- In case of cancellation, any paid amount will be refunded (if applicable)
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors
- We are not responsible for delays caused by courier services or unforeseen circumstances
6. Return, Refund & Exchange
- We follow a strict No Return, No Refund policy
- Exchanges are only allowed for:
- Wrong product delivered
- Damaged or defective items
- A complete unboxing video is mandatory to request an exchange
- No exchanges for size issues or change of mind
7. Intellectual Property
All content on this website, including:
- Logo
- Images
- Text
- Design
belongs to Melza Women and may not be used without permission.
8. User Accounts
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your account
- You agree to provide accurate information
- We reserve the right to suspend or terminate accounts if misuse is detected
9. Limitation of Liability
Melza Women shall not be held liable for:
- Any indirect or incidental damages
- Delays in delivery
- Losses caused by misuse of our products or services
10. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.
11. Contact Information
For any questions, support, or exchange requests, contact us:
📧 support@melzawomen.com
📱 WhatsApp: +91 99950 44227
📸 Instagram: @melzawomen
📍 Convent Junction, Ernakulam, Kerala
🌐 www.melzawomen.com